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Terms & Conditions

Welcome to BTC! These Terms and Conditions govern your use of our website and services. By accessing our website or making a purchase, you agree to comply with these terms. Please read them carefully before proceeding.

1. Scope of Terms

  1. This website is operated by BTC for selling clothing and accessories to customers in India (and potentially other regions).
  2. By using our website, you agree to:
    • Not engage in any illegal activities.
    • Avoid misuse of features (e.g., placing false orders).
    • Refrain from unauthorized copying of content, including images and designs.

2. Orders and Cancellations

  1. Order Acceptance:

    • We reserve the right to cancel or reject orders or deny services to specific contacts, individuals, or addresses if necessary.
    • Customers are responsible for providing accurate shipping details to ensure successful delivery.
  2. Promotions and Campaigns:

    • Orders placed during clearance campaigns or promotions are not eligible for cancellations or refunds.

3. Payment Policies

  1. Accepted Payment Methods:

    • Credit/Debit Cards, UPI, Net Banking, COD, GPay, and PhonePe.
  2. COD Refunds:

    • Refunds for COD orders will follow the terms outlined in our Refund and Exchange Policy. Customers can receive either ₹50 compensation or a coupon code for future purchases.
  3. Payment Failures:

    • In case of payment discrepancies, customers are required to contact their payment provider for resolution.

4. Shipping Policies

  1. Free Shipping:

    • Free shipping is available for orders of ₹2000 or above.
  2. Delivery Timeline:

    • Metro Cities: 2-5 business days.
    • Other Regions: 4-7 business days.
  3. Delays:

    • We will notify customers of any delays caused by unforeseen circumstances, such as natural disasters or strikes.

5. Intellectual Property

  1. Product Images:

    • All product images on our website are intellectual property of BTC Wearables and cannot be copied, reproduced, or used without permission. Other images may include stock photos, which are used to improve website design and functionality.
  2. Brand Name and Logo:

    • Unauthorized use of our brand name or logo is strictly prohibited without prior approval.

6. Limitation of Liability

  1. Third-Party Services:

    • We are not responsible for delays or errors caused by third-party services, such as couriers or payment gateways.
  2. Color Variations:

    • Slight color differences due to screen resolutions are not considered defects and do not qualify for refunds or exchanges.
  3. Liability Limit:

    • In case of disputes, our liability is limited to the price of the purchased product.

7. Governing Law and Dispute Resolution

  1. These terms and conditions are governed by and construed in accordance with Indian laws.
  2. Any disputes will be subject to the exclusive jurisdiction of the courts of Telangana.

8. Contact Us

If you have any questions regarding these terms, please reach out to us:

  • Email: info@btcwearables.cominfo@btcwearables.com
  • Chat: Available on our website.
  • Working Hours: 9 AM to 5 PM, Monday to Saturday.

Thank you for shopping with BTC!

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